[Scheduled] support.tokbox.com
Scheduled Maintenance Report for TokBox
Completed
The scheduled maintenance is being extended until 17:00 UTC. Please continue to only submit new requests by email.
We will update you when it is complete.
Posted Jun 20, 2019 - 06:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 20, 2019 - 02:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 19, 2019 - 09:26 PDT
Scheduled
We will be performing maintenance on support.tokbox.com on Thursday 20th June, starting around 09:00 UTC ( = 02:00 PDT ). This maintenance period is expected to last less than two hours.

During the maintenance period:
* https://support.tokbox.com will be unavailable for:
* Creating, reviewing or updating support requests
* Viewing support FAQs or announcements
* Chat or phone service
* Emailing support@tokbox.com will remain available, so should be used to contact support or to follow up on existing requests.
* https://status.tokbox.com will not impacted by this maintenance.


Following the maintenance period:
* Login access to support.tokbox.com will no longer use your TokBox account credentials. We recommend you perform a password reset at support.tokbox.com to receive a password reset link to the email address associated with your support account. Email, chat and phone access will not change.
* For each support ticket opened prior to the maintenance, you’ll receive an email with a new id for the ticket. If you need to follow up on any ticket, please reply to this email, so we can handle your response correctly.


This maintenance will combine our support systems for Nexmo and TokBox. This will allow us to share workflows, reporting and processes between the teams, helping our teams support our customers better. Eventually, it will also allow customers using both Nexmo and TokBox products to view all their support requests in one place.
Posted Jun 14, 2019 - 09:44 PDT
This scheduled maintenance affected: Account Portal.