All Systems Operational
Enterprise Operational
90 days ago
99.99 % uptime
Today
Enterprise Video Operational
90 days ago
100.0 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Broadcast Operational
90 days ago
100.0 % uptime
Today
Enterprise SIP Operational
90 days ago
100.0 % uptime
Today
Enterprise Session Monitoring Operational
90 days ago
99.95 % uptime
Today
Enterprise Archiving Operational
90 days ago
100.0 % uptime
Today
Standard Operational
90 days ago
99.99 % uptime
Today
Standard Video Operational
90 days ago
100.0 % uptime
Today
Standard API Operational
90 days ago
100.0 % uptime
Today
Standard Broadcast Operational
90 days ago
100.0 % uptime
Today
Standard SIP Operational
90 days ago
100.0 % uptime
Today
Standard Session Monitoring Operational
90 days ago
99.95 % uptime
Today
Standard Archiving Operational
90 days ago
100.0 % uptime
Today
Tools ? Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Video API Maintenance Window Aug 7, 02:00-06:00 UTC
The purpose of this window is to perform below activities:
Update the API services that receive API calls from the client SDKs and server SDKs and REST interface. There is no expected service impact on the API requests.
Posted on Aug 2, 01:40 UTC
Past Incidents
Aug 6, 2021

No incidents reported today.

Aug 5, 2021

No incidents reported.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - This incident has been resolved.
Jul 28, 15:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 09:58 UTC
Identified - The issue has been identified. Our engineering team is currently in the process of fixing the issue.
Jul 28, 08:42 UTC
Update - We are continuing to investigate this issue.
Jul 28, 06:35 UTC
Investigating - Our monitoring has alerted us to a potential service issue with our platform at around 2021-07-28 06:00:00 UTC. Although it is not yet certain on the details on the customer impact, we are alerting customers immediately while our Engineering teams investigate and we can confirm impact and specific details.

If there is a customer impact, it is likely to be affecting the Inspector tools.

We aim to provide an update on our investigation within 30 minutes.

Please see this article - https://support.tokbox.com/hc/en-us/articles/360046878071 -for an explanation of the Vonage API group's approach to publishing information about incidents.
Jul 28, 06:28 UTC
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.