TokBox Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Enterprise Operational

90 days ago

99.98 % uptime

Today

Enterprise Video Operational

90 days ago

100.0 % uptime

Today

Enterprise API Operational

90 days ago

99.9 % uptime

Today

Enterprise Broadcast Operational

90 days ago

100.0 % uptime

Today

Enterprise SIP Operational

90 days ago

100.0 % uptime

Today

Enterprise Session Monitoring Operational

90 days ago

100.0 % uptime

Today

Enterprise Archiving Operational

90 days ago

100.0 % uptime

Today

Standard Operational

90 days ago

99.98 % uptime

Today

Standard Video Operational

90 days ago

100.0 % uptime

Today

Standard API Operational

90 days ago

99.9 % uptime

Today

Standard Broadcast Operational

90 days ago

100.0 % uptime

Today

Standard SIP Operational

90 days ago

100.0 % uptime

Today

Standard Session Monitoring Operational

90 days ago

100.0 % uptime

Today

Standard Archiving Operational

90 days ago

100.0 % uptime

Today

Tools Operational

90 days ago

99.9 % uptime

Today

Account Portal Operational

90 days ago

99.87 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2018

No incidents reported today.

Apr 18, 2018

Insights Dashboard not showing metrics for enterprise accounts

Resolved - This incident has been resolved.
Apr 18, 13:32 PDT

Investigating - The Insights Dashboard is currently prompting enterprise accounts to upgrade rather than showing specific metrics. We are aware of the issue and are investigating.
Apr 13, 16:15 PDT

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

Archives stuck in the stopped state

Resolved - All archives have now been uploaded and are available for download.
Apr 13, 11:18 PDT

Investigating - There are reports of some archives being stuck in the `stopped` state that are unable to be downloaded. We are investigating this issue. Your archives are safe and will be available shortly.
Apr 13, 06:49 PDT

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

Some web services experiencing issues

Resolved - issues have been resolved.
Apr 9, 18:06 PDT

Investigating - Embeds and Account portal are currently experiencing issues. We are investigating.
Apr 9, 16:03 PDT

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.

Apr 5, 2018

New York broadcast server causing issues

Resolved - Issue with starting broadcast sessions on our NewYork server started around 10 AM PDT is resolved.
The server has been removed from rotation and service has been restored as of 11:56 AM PDT.
Apr 5, 12:12 PDT

Investigating - We are experiencing failure in starting broadcast sessions on our New York server. We are working on fixing the server.
Apr 5, 11:18 PDT