All Systems Operational
Enterprise Operational
90 days ago
99.96 % uptime
Today
Enterprise Video   Operational
90 days ago
100.0 % uptime
Today
Enterprise API   Operational
90 days ago
100.0 % uptime
Today
Enterprise Broadcast   Operational
90 days ago
100.0 % uptime
Today
Enterprise SIP   Operational
90 days ago
100.0 % uptime
Today
Enterprise Session Monitoring   Operational
90 days ago
100.0 % uptime
Today
Enterprise Archiving   Operational
90 days ago
99.77 % uptime
Today
Standard Operational
90 days ago
99.99 % uptime
Today
Standard Video   Operational
90 days ago
100.0 % uptime
Today
Standard API   Operational
90 days ago
100.0 % uptime
Today
Standard Broadcast   Operational
90 days ago
99.99 % uptime
Today
Standard SIP   Operational
90 days ago
100.0 % uptime
Today
Standard Session Monitoring   Operational
90 days ago
100.0 % uptime
Today
Standard Archiving   Operational
90 days ago
99.99 % uptime
Today
Tools   ? Operational
90 days ago
100.0 % uptime
Today
Account Portal   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 15, 2018

No incidents reported today.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Postmortem - Read details
Jul 13, 12:03 PDT
Resolved - The outage that happened was a result of migrating to a more secure and stable API gateway. We use multiple external DNS providers one of them had the incorrect record set. Compounding the problem, the current gateway servers were pointing to a internal DNS that had cached the incorrect record set. This morning at 9:15am we found the 2nd incorrect external record and updated it.
Jul 13, 10:23 PDT
Investigating - A few customers have started to experience this problem and we are investigating. It does not happen consistently but we are investigating.
Jul 13, 08:28 PDT
Jul 12, 2018
Resolved - We have deployed the fix. It may take up to 5 minutes to propagate. We'll publish a post-mortem shortly.
Jul 12, 16:15 PDT
Update - We are continuing to work on a fix for this issue.
Jul 12, 15:54 PDT
Identified - We'll resolve this issue shortly and provide more info in the port-mortem.
Jul 12, 15:52 PDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.

Jul 2, 2018

No incidents reported.

Jul 1, 2018

No incidents reported.