All Systems Operational
Uptime over the past 90 days. View historical uptime.
Enterprise Operational
90 days ago
99.99 % uptime
Today
Enterprise Video Operational
90 days ago
100.0 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Broadcast Operational
90 days ago
100.0 % uptime
Today
Enterprise SIP Operational
90 days ago
100.0 % uptime
Today
Enterprise Session Monitoring Operational
90 days ago
100.0 % uptime
Today
Enterprise Archiving Operational
90 days ago
99.95 % uptime
Today
Standard Operational
90 days ago
99.93 % uptime
Today
Standard Video Operational
90 days ago
100.0 % uptime
Today
Standard API Operational
90 days ago
100.0 % uptime
Today
Standard Broadcast Operational
90 days ago
100.0 % uptime
Today
Standard SIP Operational
90 days ago
100.0 % uptime
Today
Standard Session Monitoring Operational
90 days ago
100.0 % uptime
Today
Standard Archiving Operational
90 days ago
99.61 % uptime
Today
Tools ? Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019
Network Issues in Germany Region
Resolved - This incident has been resolved.
If you have any questions please reach support@tokbox.com.
Nov 12, 11:35 PST
Monitoring - While we are awaiting our supplier to restore full capacity at our data center, the degradation caused by an issue at a connectivity and cloud provider is resolved.
Our services are back up operational in Europe Central Region. We are continuing to monitor the situation
Nov 12, 09:14 PST
Identified - The degradation was caused by an issue at a connectivity and cloud provider. The impact is decreasing as the supplier makes progress resolving the issue, but degradation may still be experienced until full resolution.
We will update as soon as we have indication of the issue is completely resolved.
Nov 12, 03:58 PST
Investigating - We are currently observing what could be networking problems in the Germany area since 11:45 PST. This may affect the availability or reliability of our service in that area. Our teams are investigating. We will update as soon as we have further information.
Nov 12, 00:13 PST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Inspector tool logs unavailable
Resolved - This incident has been resolved. Please reach support@tokbox.com if you are still experiencing an issue.
Nov 8, 02:43 PST
Monitoring - The fix has been implemented, and the issue has been resolved. We are monitoring the process to make sure all data in the inspector is going to be fulfilled. We are monitoring this incident, and we will update it once it is fully resolved.
Nov 7, 20:47 PST
Update - We are continuing to investigate this issue.
Nov 7, 15:54 PST
Investigating - We are expreicing an issue with our log processing infrastructure. As a result, retrieving data from Inspector sessions and archiving was unavailable. If you have any questions please reach support@tokbox.com.

Start time: 10:45:00 PT
Nov 7, 15:42 PST
Nov 7, 2019
Inspector tool logs unavailable
Resolved - We have experienced an issue with our log processing infrastructure. As a result, retrieving data from Inspector sessions and archiving was unavailable. The issue has been resolved. If you have any questions please reach support@tokbox.com.

Start time: 10:45:00 PT

End time: 13:45:00 PT
Nov 7, 14:27 PST
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

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