All Systems Operational
Enterprise Operational
90 days ago
99.99 % uptime
Today
Enterprise Video Operational
90 days ago
100.0 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Broadcast Operational
90 days ago
100.0 % uptime
Today
Enterprise SIP Operational
90 days ago
100.0 % uptime
Today
Enterprise Session Monitoring Operational
90 days ago
99.95 % uptime
Today
Enterprise Archiving Operational
90 days ago
100.0 % uptime
Today
Standard Operational
90 days ago
99.99 % uptime
Today
Standard Video Operational
90 days ago
100.0 % uptime
Today
Standard API Operational
90 days ago
100.0 % uptime
Today
Standard Broadcast Operational
90 days ago
100.0 % uptime
Today
Standard SIP Operational
90 days ago
100.0 % uptime
Today
Standard Session Monitoring Operational
90 days ago
99.95 % uptime
Today
Standard Archiving Operational
90 days ago
100.0 % uptime
Today
Tools ? Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Video API Maintenance Window Oct 1, 02:00-08:00 UTC
The purpose of this maintenance window is to update the API services that receive API calls from the client SDKs and server SDKs and REST interface. There is no expected service impact on the API requests.

If you have any questions or concerns regarding this maintenance event, please contact support@tokbox.com.
Posted on Sep 24, 20:53 UTC
Past Incidents
Sep 27, 2021

No incidents reported today.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021
Completed - The scheduled maintenance has been completed.
Sep 24, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 02:01 UTC
Scheduled - The purpose of this maintenance window is to update the API services that receive API calls from the client SDKs and server SDKs and REST interface.

There is no expected service impact on the API requests.

If you have any questions or concerns regarding this maintenance event, please contact support@tokbox.com.
Sep 17, 21:08 UTC
Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Resolved - This incident has been resolved. Please reach out to support@tokbox.com if you have any further questions.
Sep 17, 22:19 UTC
Monitoring - We have been noticing issues with accessing session data using the Inspector tool. The session data between 18:20 UTC and 19:34 UTC were temporarily unavailable but have since been restored. We will keep a close eye on/continue to monitor the data services during the next few hours and post updates should anything change.
Sep 17, 20:48 UTC
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Resolved - On 2021-09-12 04:50:00 UTC, we had an issue with an archiving server in Dublin (EMEA) region on the Standard environment. The issue has been resolved on 2021-09-12 05:01:00 UTC. Please reach out to support@tokbox.com if you have any further questions.
Sep 14, 22:49 UTC
Identified - Our monitoring alerted us of an issue with an archiving server in Dublin (EMEA) region on the Standard environment. The issue started on 2021-09-12 04:50:00 UTC and ended on 2021-09-12 05:01:00 UTC. Some customers' archives would have been impacted from this single server at the time of the issue. The server has been taken out of rotation and there is no customer impact now. Please reach out to support@tokbox.com if you have any further questions.
Sep 14, 22:15 UTC
Sep 13, 2021

No incidents reported.