Identified - We have identified an issue that prevents some archives from being fully processed. The issue was limited to a Bombay server but also appeared in at least one US server (Standard line only). We believe this was caused by our latest release in which we re-enabled stereo support for archives. To resolve the issue, we're going to rollback that change since very few customers actually use stereo.
May 7, 16:13 PDT

Identified - One of our enterprise TURN servers was incorrectly marked as a media server. This caused clients to make requests to it that repeatedly failed. The problem may manifest as websocket failures or audio missing from a call.

We initially received reports around 12:15PM PST and the the server was taken out of rotation at 12:33PM PST. There are some stale sessions that may still be making requests.
May 8, 14:14 PDT