Update - We are still observing delays retrieving session information. We continue to investigate this.
Mar 31, 13:04 PDT
Identified - We are currently observing delays retrieving session information in Advanced Insights. We have identified the root cause and we expect the service to be back to normal within a few hours. We will update this announcement as soon as this is resolved.
Mar 23, 14:34 PDT
Enterprise Operational
90 days ago
99.99 % uptime
Today
Enterprise Video Operational
90 days ago
100.0 % uptime
Today
Enterprise API Operational
90 days ago
99.99 % uptime
Today
Enterprise Broadcast Operational
90 days ago
100.0 % uptime
Today
Enterprise SIP Operational
90 days ago
100.0 % uptime
Today
Enterprise Session Monitoring Operational
90 days ago
100.0 % uptime
Today
Enterprise Archiving Operational
90 days ago
100.0 % uptime
Today
Standard Operational
90 days ago
99.99 % uptime
Today
Standard Video Operational
90 days ago
99.99 % uptime
Today
Standard API Operational
90 days ago
99.98 % uptime
Today
Standard Broadcast Operational
90 days ago
99.99 % uptime
Today
Standard SIP Operational
90 days ago
99.99 % uptime
Today
Standard Session Monitoring Operational
90 days ago
99.99 % uptime
Today
Standard Archiving Operational
90 days ago
99.99 % uptime
Today
Tools ? Operational
90 days ago
99.99 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
[Beta] Advanced Insights Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020
Resolved - This incident is now resolved.
Apr 3, 16:34 PDT
Monitoring - This issue has been resolved and now Broadcast service is operational again.We are monitoring the situation and will mark this incident as resolved if no further issues emerge.
Apr 2, 14:15 PDT
Update - We are continuing to investigate this issue.
Apr 2, 13:03 PDT
Investigating - We are currently experiencing issues impacting our Broadcast services. We will update this announcement as soon as there is an update or the incident is resolved. Please reach out to support@tokbox.com if you have any questions in the meantime.
Apr 2, 13:02 PDT
Apr 1, 2020
Resolved - This incident is now resolved.
Apr 1, 10:37 PDT
Update - This incident is now resolved.
Apr 1, 10:35 PDT
Monitoring - This issue has been resolved and Inspector is now accessible again.
We are monitoring the situation and will mark this incident as resolved if no further issues emerge.
Mar 31, 17:03 PDT
Investigating - We are currently experiencing issues with our Inspector tool. As a result customers may be unable to access.
We will update this incident as soon as there is an update or the incident is resolved.
Mar 31, 16:24 PDT
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - This incident is now resolved.
Mar 26, 19:15 PDT
Monitoring - This issue has been resolved and Inspector is now accessible again.

We are monitoring the situation and will mark this incident as resolved if no further issues emerge.
Mar 26, 12:12 PDT
Investigating - We are currently experiencing issues with our Inspector tool. As a result customers may be unable to access.

We will update this incident as soon as there is an update or the incident is resolved.
Mar 26, 11:50 PDT
Resolved - This incident has been resolved.
Mar 26, 12:13 PDT
Monitoring - This issue has been fixed.We continue to monitor the situation.If you see an issue,please reach out to us at support@tokbox.com.
Mar 25, 12:21 PDT
Investigating - We are currently experiencing issues impacting our Inspector tool. As a result some data may not be displayed. We will update this announcement as soon as there is an update or it is resolved.
Mar 24, 12:43 PDT
Resolved - This incident has been resolved. If you have any questions please reach out to us at support@tokbox.com.
Mar 26, 09:40 PDT
Monitoring - This issue has been fixed. We continue to monitor the situation. If you see an issue, please reach out to us at support@tokbox.com."
Mar 26, 06:44 PDT
Investigating - We are currently experiencing issues with our session monitoring service. As a result some session events might be missing or delayed. We will update this announcement as soon as there is more information or it is resolved.
Mar 24, 15:47 PDT
Mar 22, 2020

No incidents reported.