Identified - Our connection to/from China continues to operate however in some cases we are NOT using the China Proxy service and connection times may vary.

We will update this status page as soon as the incident is fully resolved.
Aug 5, 09:46 PDT
Enterprise Operational
90 days ago
99.97 % uptime
Today
Enterprise Video Operational
90 days ago
99.97 % uptime
Today
Enterprise API Operational
90 days ago
99.97 % uptime
Today
Enterprise Broadcast Operational
90 days ago
99.97 % uptime
Today
Enterprise SIP Operational
90 days ago
99.97 % uptime
Today
Enterprise Session Monitoring Operational
90 days ago
99.97 % uptime
Today
Enterprise Archiving Operational
90 days ago
99.97 % uptime
Today
Standard Operational
90 days ago
99.97 % uptime
Today
Standard Video Operational
90 days ago
99.97 % uptime
Today
Standard API Operational
90 days ago
99.97 % uptime
Today
Standard Broadcast Operational
90 days ago
99.97 % uptime
Today
Standard SIP Operational
90 days ago
99.97 % uptime
Today
Standard Session Monitoring Operational
90 days ago
99.97 % uptime
Today
Standard Archiving Operational
90 days ago
99.97 % uptime
Today
Tools ? Operational
90 days ago
99.95 % uptime
Today
Account Portal Operational
90 days ago
99.95 % uptime
Today
China Relay Degraded Performance
90 days ago
92.33 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 22, 2019

No incidents reported today.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019
Resolved - The missing data has now been uploaded to the system completely.

This is incident is now resolved.
Aug 8, 09:06 PDT
Investigating - We are aware that some data for subscribed minutes is incorrect on the Tokbox Account Portal Insight Dashboard and on the Insights API.
The information is showing correctly on invoices. We are working on resolving the issue and will provide a further update as soon as it is available.
Aug 6, 07:35 PDT