All Systems Operational
Enterprise Operational
90 days ago
99.99 % uptime
Today
Enterprise Video Operational
90 days ago
100.0 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Broadcast Operational
90 days ago
100.0 % uptime
Today
Enterprise SIP Operational
90 days ago
100.0 % uptime
Today
Enterprise Session Monitoring Operational
90 days ago
100.0 % uptime
Today
Enterprise Archiving Operational
90 days ago
99.95 % uptime
Today
Standard Operational
90 days ago
99.99 % uptime
Today
Standard Video Operational
90 days ago
100.0 % uptime
Today
Standard API Operational
90 days ago
100.0 % uptime
Today
Standard Broadcast Operational
90 days ago
100.0 % uptime
Today
Standard SIP Operational
90 days ago
100.0 % uptime
Today
Standard Session Monitoring Operational
90 days ago
100.0 % uptime
Today
Standard Archiving Operational
90 days ago
99.95 % uptime
Today
Tools ? Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 17, 2019

No incidents reported today.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019
Resolved - This incident is now resolved. Impacted archives have been assessed.
Please contact support@nexmo.com if you have any questions.
Oct 13, 00:32 PDT
Identified - Update: The issue was due to a one-time maintenance error affecting one server, and should not recur.
Oct 12, 21:49 PDT
Investigating - We experienced an issue on one of our archiving servers around October 11th 2019, 18:58:19 PST. As a result, existing archiving sessions allocated to this server may have been interrupted. We are actively investigating the issue and would update this announcement as soon as there is new information.
Oct 12, 10:17 PDT
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - We experienced an issue on one of our Enterprise servers, between 15:04 PST and 15:23 PST. As a result, customers may have been unable to initiate new sessions , and existing sessions allocated to this server may have been interrupted.

This is now resolved.

Please contact support@tokbox.com if you have any questions.
Oct 8, 15:50 PDT
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019
Resolved - This incident has been resolved at 11:10 AM PT.

Please contact support@tokbox.com if you have any questions.
Oct 3, 12:30 PDT
Monitoring - There was a glitch in on one of our SIP interconnect machines between 10:44:27am PT and 11:10 am PT. As a result, SIP sessions on that machine were interrupted.
Please contact support@tokbox.com if you have any questions.
Oct 3, 12:27 PDT