All Systems Operational
Enterprise Operational
90 days ago
99.98 % uptime
Today
Enterprise Video Operational
90 days ago
99.94 % uptime
Today
Enterprise API Operational
90 days ago
99.99 % uptime
Today
Enterprise Broadcast Operational
90 days ago
100.0 % uptime
Today
Enterprise SIP Operational
90 days ago
99.99 % uptime
Today
Enterprise Session Monitoring Operational
90 days ago
99.98 % uptime
Today
Enterprise Archiving Operational
90 days ago
100.0 % uptime
Today
Standard Operational
90 days ago
99.99 % uptime
Today
Standard Video Operational
90 days ago
100.0 % uptime
Today
Standard API Operational
90 days ago
99.99 % uptime
Today
Standard Broadcast Operational
90 days ago
100.0 % uptime
Today
Standard SIP Operational
90 days ago
100.0 % uptime
Today
Standard Session Monitoring Operational
90 days ago
99.99 % uptime
Today
Standard Archiving Operational
90 days ago
100.0 % uptime
Today
Tools ? Operational
90 days ago
100.0 % uptime
Today
Account Portal Operational
90 days ago
100.0 % uptime
Today
China Relay Operational
90 days ago
100.0 % uptime
Today
Advanced Insights Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Video API maintenance window Mar 12, 03:00-07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 5, 22:46 UTC
Scheduled - The purpose of this window is to perform the following activities:

Update the API services that receive API calls from the client SDKs and server SDKs and REST interface. There is no expected service impact on the API requests.

Switch our session monitoring servers that send out session monitoring events, into new NAT gateways. There is no expected service impact on the functioning of session monitoring; there is no downtime expected during this transition.

If you have any questions or concerns regarding this maintenance event or you face any issues during this period, please contact support@tokbox.com.
Mar 3, 00:33 UTC
Past Incidents
Mar 6, 2021

No incidents reported today.

Mar 5, 2021
Resolved - This incident has been resolved. Please reach out to support@tokbox.com if you have any further questions.
Mar 5, 20:16 UTC
Monitoring - The impact was limited to a few archives in the Portland region From 05-03-2021 16:28 UTC to 05-03-2021 16:46 UTC. The fix has been applied, and we do not expect any further impact.

Please reach out to support@tokbox.com if you have any further questions.
Mar 5, 18:37 UTC
Investigating - Our monitoring has alerted us to a potential service issue with our Archiving server at our Portland region at 16:44 UTC on March 5th. At this time, some of the archiving might be interrupted. We are alerting customers immediately while our Engineering teams investigate, and we can confirm the impact and specific details.
We aim to provide an update on our investigation within 30 minutes.
Please see this article - https://support.tokbox.com/hc/en-us/articles/360046878071 -for an explanation of the Vonage API group's approach to publishing information about incidents.
Mar 5, 18:12 UTC
Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.